Focusing on customer outcomes
The TetraScience Professional Services team has decades of expertise in implementing technology solutions in science and in advising customers on maximizing the value of their deployments. The team is dedicated to providing the best possible outcome. We work closely with our customers, leveraging a peer-to-peer implementation that empowers customers through active enablement, to successfully implement the Tetra Scientific Data and AI Cloud and support users in exploring the possibilities of leveraging their scientific data. Quick product adoption is a priority for the team, ensuring customers realize the full impact of automation and optimization of the scientific data workflows in their organizations.
Provide an impactful and enriching user experience
Understand customer criteria for success
Be the trusted advisor
Listen actively
Anticipate challenges
Escalate appropriately
Respond quickly
Focus on customer adoption
Identify opportunities for expansion
Explore value-generating possibilities
Eric Sanchez
VP Professional Services, TetraScience
We support our customers in the planning of the best suitable deployment. We build the solution leveraging best practices collected over decades and ensure the deployment meets expectations.
Alignment on desired outcomes
Workshop preparation and stakeholder engagement
Tetra Data Platform and related applications setup
Agent installation planning
Architecture discovery
Scientific process discovery
Solution mapping and prioritization
Validation (if required)
Test script authoring & build testing
Training plan alignment
Training curriculum prep and review with TetraU
Deployment plan and go-live
Change analysis and planning
Find out what you need to embark on your AI journey and how to reach your goals faster.
By transforming how our scientists access, analyze, and share research data, we're unlocking new levels of productivity and enabling AI-powered insights through a connected, online data environment. Beyond boosting productivity, we're leveraging data and agentic AI to accelerate innovation across our drug discovery engine.
Jim Villa
Global Head of Research Strategy & Operations
Our expanded partnership with TetraScience is delivering measurable value through unified access to instrument and CRO data that powers our automation and analytics at scale. The platform's audit capabilities have streamlined our regulatory preparation processes.
Linus Goerlitz
Regulatory Science Transformation Lead
Embedding AI and digital technologies across the R&D value chain is one of Takeda’s core strategic areas for our future. Our data-driven R&D approach will reduce discovery timelines, enable the identification of targets faster, and help us design better therapeutic candidates.
Nicole Glazer
Head of R&D Data, Digital and Technology